Thankfully, there are restoration companies like ours! Honestly, what is a person to do when you open the door of your basement and water is filled to the top?
We work with insurance companies everyday. It helps to know that SERVPRO® exists. As a homeowner or business owner, it is important to know who to call in a disaster. Additionally you should have an ERP,an Emergency Ready Plan. An ERP consists of a folder or mini booklet that contains exits, contacts, photos and other pertinent information necessary if a catastrophe occurs.
If you have a disaster at 3:00am, who should you call? The police, your insurance agent, the fire department? Well, after the authorities, the answer is your agent's 24 hour phone number. The next call should be SERVPRO®! We can get to your loss ASAP and work with your insurance company. Sometimes in an emergency, we need to find a shut off valve or get into an HVAC closet. Believe it or not, you might not know where these things are. But if you allow us to put together an ERP folder for you, we will already have this information on file and we will be able to get started immediately. An ERP is a complimentary service of SERVPRO®.
So yes "stuff happens" but there is always a bright side! Don't be blindsided by a disaster... I was and it isn't fun.
SERVPRO® of Peekskill/Ossining SERVPRO® of Tarrytown/Elmsford
servpropeekskillossining.com servprotarrytownelmsford.com
(914) 788-1950 (914) 358-9000
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servpro.com/ready
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