My First Fire Experience.

You will never forget the first time you experience a fire. Before coming to work at SERVPRO® I never even thought about fire or the trauma one goes through during and after a fire.

We had a fire job a few months back and as the Marketing Representative, I wanted to visit our crew on the job site. I have to admit it was scary! It was a fourth floor apartment and the fire started in the bedroom. Thankfully, no one was hurt but it was absolutely devastating. The bedroom was covered in soot. It was pitch black and the smell of smoke was overwhelming. The local fire department did a great job putting the fire out but the water left a different kind of damage altogether. Sometimes what starts as fire damage can turn into water damage which can certainly lead to mold. So believe me when I say it is devastating.

I appreciate our crew and the work they do every day. They always follow SERVPRO®’s Service Response Guidelines! Our guidelines consist of three steps!

1.      Within one hour from notice of loss, SERVPRO® of Peekskill/Ossining and SERVPRO® of Tarrytown/Elmsford will contact you to arrange for service.

2.      Within four hours of loss notification, SERVPRO® of Peekskill/Ossining and SERVPRO® of Tarrytown/Elmsford will be on-site to start mitigation services (if necessary).

3.      Within eight business hours, a verbal briefing of the scope will be communicated to you by  SERVPRO ® of Peekskill/Ossining and SERVPRO®  of Tarrytown/Elmsford

SERVPRO of Peekskill/Ossining             SERVPRO of Tarrytown/Elmsford
servpropeekskillossining.com                servprotarrytownelmsford.com

(914) 788-1950                             (914) 358-9000
Get our free App
servpro.com/ready